Domain Name Com's Electronics NeatReceipts Professional Mobile Receipt and Document Scanner and Software Combination Version 3.0

Electronics NeatReceipts Professional Mobile Receipt and Document Scanner and Software Combination Version 3.0

Domain Name Com's - Electronics : NeatReceipts Professional Mobile Receipt and Document Scanner and Software Combination Version 3.0

- Does not install on Windows Vista 64-bit!
I purchased this last month and was able to install on my old PC with Windows XP. Now I bought a new PC with Windows Vista 64-bit OS. When I try to install NeatReceipt software, it says that it is not compatible with this version of Operating System.

I contacted customer support and they told me that they do not expect to support Windows Vista 64bit until 2009.

That's a shame! I'm giving it 1 star for this reason. I'm going to have to keep my old XP computer just for this software.

Rating:

- Financial software with no security!
This software is a nice idea, scanning & OCR'ing your receipts, business cards & documents. But it offers not even a tiny bit of security, such as a password. It also took me three hours on the phone with Neat Receipts staff to get it installed.

This software uses a SQL server database to store the data which means the data is on your C drive, regardless what drive you install the software on and cannot be moved to another drive. (Unless you are a SQL wizard & can move the database yourself.) That means anyone you let use your computer can get into this program. It also means unless your C drive is encrypted (IE Truecrypt), anyone who steals your computer will have access to the information in the database. As of this writing (7/22/08), per the message board on their website, the issue of security is not something the Neat Receipts staff addresses. Several users have repeatedly brought the issue of security to their attention over the past several months. The Neat Receipts response is either ("yes, that's a concern") or ignoring the posts.

So if security is something you're not concerned with, you should be. If it is something you're concerned with, I'd suggest other scanning software (IE Paperport) that allow you to store your electronic documents on encrypted drives or folders (IE Axcrypt).

Here's the review I posted back in January for the original version of this software:
http://www.amazon.com/review/R24ES2XE5I594W/ref=cm_cr_rdp_perm

Rating:

- It Does What It Says It Will Do!
Neat Receipts is amazing. It actually does as it is advertised to do. It has saved us many hours of hand entering receipts, and we have an electronic copy. NeatReceipts also sells a business card scanner program. I thought you needed both, but Neat Receipts does it all. I would recommend this product.

Rating:

- Horrible product and even worse support
This product would never install properly on my PC and in fact caused my PC to slow to a snails pace. The technical support was the worst I have ever experienced for any product. In fact, they make MicroSoft support seem overly competent. Don't waste your money or your time on this product.

Rating:

- good Idea, Overall Product below Expectations
If you are a road warrior as I am, (180 days of the year out of the country), the thought of simplifying handling of receipts is fantastic. I kept walking by the Kiosk at the airport and finally purchased the PC version as they did not have the MAC version out yet. My excitement became utter disappointment in the overall lack of functionality the product has, program errors/ bugs, and constant locking up. I finally got the mac version, and the only decent thing is that it is faster than the PC, but has even less functionality.
I finally had to accept that all I can do is just scan my receipts and attach to an email with my company expense report- it's like having a mobile file cabinet, with out carrying all those receipts.
If you are considering this, do not expect allot, and their customer support - whilst nice, are great in providing work-arounds for the lack of functionality the product has - but then, that is not the intent of customer support.

My organization was looking at purchasing one for every consultant - 210 of us, and we decided against it, when I let our finance and colleagues use mine for a bit.
I would recommend that if you are considering this, review the comments, and consider how you really want to use it.
Lastly, the sales people at the airport Kiosk are not well informed, lots of the responses to my questions where "I do not really know", or "I think it can do that"...that should of been a warning sign....

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