Domain Name Com's Electronics Samsung LNT4665F 46" 1080p LCD HDTV

Electronics Samsung LNT4665F 46" 1080p LCD HDTV

Domain Name Com's - Electronics : Samsung LNT4665F 46" 1080p LCD HDTV

- airzone trampoline
I ordered an Airzone trampoline through amazon and it arrived with only half the springs enclosed. So now I have a partially assembled, unsafe trampoline driving my daughter crazy with temptation and consequent nagging. Plus, I paid someone to help me assemble it. I just waited on hold for a over 2 hours then got disconneted but Amazon totally passed the buck. I am so angry I will never order from Amazon again!

Rating:

- Somthing Always Malfunctioning, Service Utterly Not Good (SAMSUNG)
I bought an LNT4665F last June. Then the nightmare begins. In this May, the TV screen went black intermittently and there is only audio left most of the time -- apparent this is not an uncommon problem with this TV according some reports here. Then we have been dealing with the customer services since then and the TV is still NOT fixed as of now. It is in the warranty that they must fix the TV within 21 days. Otherwise you are entitled to a new TV. Well, it has been nearly 45 days and my family and I are still watching a black screen. The executive customer relations department still tell us that they will try to fix it.

So if you do not want to spend nearly 2k to buy a TV that is bound to become "refurbished", then do NOT buy this TV. Or if you are expecting good customer services, then do not buy from Samsung. My wife essentially gave up calling them in the end and then I have to deal with the customer services.

I bought this TV because I saw good reviews on this site and on others about this TV. Well, how wrong was I! Maybe most of the people who gave good reviews do not yet have the TV long enough... So give it a year or two and see what happens. And wait till you have to deal with their customer services. I hope you all will come back and re-rate this TV, just to be fair to future buyers.

My review is based on my personal experience. I am a professor in Electrical and Computer Engineering at the University of Illinois, Urbana Champaign, and normally do not bother to complain about things like this. But this is by far the worst piece of electronics and the most terrible experience that I ever had in my life. So I think I have to do something about it.

You are welcome to contact me for more information if that helps you to make your decision about buying this TV or not.

----- Comments by July 21

As mentioned in my previous review, I have been dealing with Samsung customer services and executive customer relations for the past month and half. Many promises for fixing the TV but no results at all. I here want to share my experience with future buyers.

You know according to the warranty, Samsung has 21 business days to fix your TV. After that you are entitled to a new TV or money back. But the reality is, they will send someone to fix it and then close the ticket. So if the problem persists, they will reset the clock and have another four weeks to drag on. That is exactly happening to my TV. So you could end up with a bad TV for months without any remorse from Samsung.

If you want to file your complaint to a higher authority, they will give an address which is essentially the same address of the customer service center (I did my research). Do you suppose such a letter will fall in the hands of someone who matters or cares?

I did some research on the Internet these days about Samsung. Apparently the problems with my TV and my experience with Samsung customer service are not uncommon at all. Anyone can google "samsung customer service" to find out more.

About other good reviews about this TV on this site, I would suggest the reader pay attention to if the reviewers have owned the TV long enough to find out the problems -- I was equally happy about the TV for the first few months. But TVs like this are not supposed to broke after a couple of years, nor would it take so long to get it fixed. My expertise is in electrical engineering. Unless there is some serious design or manufacturing flaws, such problems should not be so common.

So be wise when you choose your next TV.

---------- Comments on July 22.

Rating:

- Good, bad, ugly...
Initially, we were thrilled with this Samsung LCD TV - great picture, pretty good sound, decent features, ease of use, etc., etc., etc. Then a black line appeared on the LCD screen. Fairly disappointing. So we did the obvious thing - called the company, arranged for their locally designated repair service to come out. After taking the better part of two days off of work (and I am self-emplyed -so by now I've just about lost the cost of the TV), the repair people threw in the towel and took the TV back to their shop with no estimate whatsoever of time by which they might return the TV. By the way, when I asked one of the repair techs if the black line problem occurs with any frequency, he replied, "Oh yeah, all the time!" Buyer, beware!

Rating:

- Excellent display and value
After living with this model for 5 months now, I'm very happy with this monitor and it's performance.

I was comparing this Samsung to a Philips model and found that the processing seemed better, since I didn't see the same level of pixelation that the Philips showed.

The amount of inputs are ample, and I'm using almost all of them.

I now have the TV mounted on the wall in the corner of my somewhat smaller sized living room, and it's not too imposing on the room. The added benefit of a 46" or larger screen is for use with a computer. You simply need as big a display as you can afford to make it easy to use across the room.

If you have any plans on hooking up a PC to a Hi Def screen, you must go for the 1080P screens since PCs are very difficult to use when limited to a 720 line display. A lot of web sites assume that the PC at least displays 768 lines, but they look better at the higher resolutions.

I originally shopped for 40" screens, but I'm very glad I went with the larger screen. I know a smaller screen would be a bit more frustrating to use for occasional web surfing.

The display on this model is very good! It's bright, and the contrast ration is very good. I have this mounted in a sunny living room and the picture is never washed out or tough to see, even at an angle. I did find the display to have very bright reds, but I either got used to them, or they toned down. While I think red is still a tad bit brighter than the other colors, it's not distracting.

I also did a lot of research on the AVSForums and never ran into any issues people may have mentioned. I do find Samsung to be a great choice in the price to quality ratio. They really seem to have a good handle on what the consumer wants instead of dictating what we must use. The fact that they include a VGA connector along with the good number of inputs show that they aim to please.

I do reccomend this model, and buying from Amazon was issue free. In fact I bought it during the busy season and they delivered it so fast, I was surprised. Surprised as in the delivery folk wolk me up on a Sunday morning to bring it in and plug it in for a test. After they left I played my messages and found theirs from the prior day!

TV, Tivo, Xbox, DVDs and PC use are all great on this TV!

Rating:

- Excellent 46" LCD 1080p
I looked at many 46" LCD TVs and kept coming back to this one based on the picture in the store and the positive reviews on the internet. I have had it for 3 months now and love it. The picture is great and I have not had any glare problems. If I had a lot of light or windows immediately behind the sofa then this TV might have been an issue... however i don't and this LCD had the best color and blacks. It is great.

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