Domain Name Com's Software Photo Explosion Deluxe 3.0

Software Photo Explosion Deluxe 3.0

Domain Name Com's - Software : Photo Explosion Deluxe 3.0

- Product NOT easy and "Full Refund" for 90 warranty does not exist
Originally I'd wanted to buy the new Photoshop program but, when I saw this, in store, decided to get this instead because it claimed to easily allow me to do everything I wanted for just over half the price of Photoshop. I REALLY wish I'd have stuck with photoshop!

The product claims to be easy to use to edit photos- This is NOT true at all. The smart trace feature is not accurate and takes multiple attempts to get the area desired.

The box claims to enable you to take a background from one photo and foreground from another to make a new photo. I was unable to do so even after consulting the manual AND emailing a technical support person from the company.

The photo CD does have quite a few pictures (over 3,000) but, they are useless when the program does not allow you to cut out the foreground to combine photos.

The company also does not uphold they're full refund within the 90 day warranty. They require you to pay for shipping and shorten the timeframe to only 30 days. Definitely not sticking to their word. After submitting a complaint to the BBB, they just repeatedly said that they require the customer to pay shipping and that they had only 30 days, never acknowledging their false advertising. Obviously you DON'T get a full refund if you have to pay shipping (for which they also require tracking information which costs more).

This company and their product are not worth the time of day or the money wasted.

Rating:

- great
I like working on my photos with this program. I haven't had any problems. It works great for me. Have made some really nice pics for printing.

Rating:

- I dare you to make it run...
As a professional photographer I use Adobe Photoshop on a regular basis. My wife however is a bit intimidated by it. She just wants a simple, "quick & painless" program to play around with photos once in a while.

Photo Explosion looked to be a good fit: Easy to use (per Nova Development) and cheap (compared to the Adobe Suite that I use.) Perfect for someone that doesn't want to tackle Photoshop.

Well, it installed just fine... It's all there because I can find it. But it won't launch, so we've never actually used it. I've tried tech support and uninstalled & reinstalled but to no avail...it simply will NOT run. Oh yeah, the computer should be able to run it without a hitch.

So while it looks like it might be a decent program...I have no way of knowing. Heck, even they seem to have trouble getting it to run. Looks like it's time to just get Photoshop Elements for her...that should make the move to Photoshop easier when she's ready as well.

NOT recommended!

Rating:

- Beats the Best
Delivery of this product was super fast 3 days!

Very user friendly contains more bells and whistles than products costing 10 times more.

Good results allt he time either printing editing can't go wrong.

probably one sugestion pity it was not readly available in UK

Otherwise don't think about it buy it you will not be disapointed even works with microsofts rubbish Vista

Rating:

- Impossible To figure out
This product was advertised on the box to be easy to use. This was not true. I bought this to be able to combine two pictures into one by using the cutout procedure. Once I was finally successful in completing a cut out no where could I figure out what to do with it or how to put it in another picture .The manual was useless. Also, the cutout had a white frame around it which I could not get rid of. When I tried to save something, I got the message that this could not be done. After spending too many hours I decided to try to take the product back to Best Buy. They would not take it because it had been opened. So I was stuck with returning it to Nova. The customer rep said I should mail it back Media Mail and get a tracking number for it. They do not pay the postage. When I got to the Post Office they told me it was not eligible for Media Mail. It cost me $8.63. Either the person who told me I could send it by this method was misinformed or deliberately lied to me. The return form they sent also said to mail it media mail. I was also informed by Nova that they would not pay the tax on the item.

When I got the info that the package had been delivered, I waited two weeks and called customer service to find out when my rebate check would get here. I also told them they should no longer be telling people that they could return the product media mail. The rep told me that people from all over the country were sending things back by media mail. So I took this information back to the post office. They affirmed once again that computer software was not eligible for media mail. So Nova is telling many people to do something that is illegal.

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