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Electronics Logitech Harmony 1000 Advanced Universal Remote

Domain Name Com's - Electronics : Logitech Harmony 1000 Advanced Universal Remote


  

Rating: 5 out of 5 stars - Logitech Harmony is GREAT!
I just purchased the Logitech Harmony 1000 Advanced Universal Remote. I found the instructions to be very simple and clear. Once the remote is linked to your computer the step-by-step procedure for set-up is very easy, making the most complicated systems work. I would recommend this product for anyone who has a multi=station set-up.


Rating: 4 out of 5 stars - harmony 1000 remote
To keep it short an sweet, it was fast, on time, an about 80% cheaper from beach camera.com. Good product. Good service


Rating: 3 out of 5 stars - Harmony 1000
This was the 2nd Harmony 1000 I purchased, both units are easy to use and program, customer support is excellent. My first unit, purchased May 2007, would lockup after being left on the charge over night(or Less)and you would have to remove the Battery and reinstall it, the unit then reboots. I contact customer support and they new of the problem (firmware) and would have a fix in Early 08. Before buying my second unit I contact Harmony and they assured me that the lockup problem was fixed. The second unit seem to be ok but after about a week the second unit locked up and I contacted customer support(CS) and they made a change in the firmware. That seems to have solved the problem, however the unit sometimes does not turn on my sat TV unit - CS thinks it a memory problem and is send me a new unit for free. Operationally the unit is excellent and easy to use.


Rating: 4 out of 5 stars - Finally got rid of my 1/2 dozen remotes
I thought the 1000's shape would be the biggest negative to get over. Instead it's really comfortable and slick looking to boot. The programming went easily (once I figured out not to have the remote and the IR extender plugged into the computer at the same time during updates). Cons: Not having the program residing on the PC and having to update the IR extender every time you update the remote. Two problems that I can overlook when weighing the ease of use. The wife and kids are no longer dependents to the keeper of the six remotes.


Rating: 1 out of 5 stars - Less than 1 star
I also used to be a Logitech dealer until our customers experienced these same type of firmware problems. Remotes freaks out and locks up, volume go's up in middle of night without touching the remote, RF extender looses connectivity with remote, etc. We have sold over 35 harmony 890 and 1000's half of which have been replaced with a Universal Remote 850 or 900. One customer returned a 890 remote in a zip lock bag after smashing it with a hammer - needless to say he was upset. Harmony remotes are made for consumers who want to program the remote themselves (if the customer can wire and setup a/v equipment then they should have no problem programming) they only offer basic functionality due to the closed software architecture. Our company refuses to program Logitech Universal remotes for our customers, because we can not guarantee results.



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