Domain Name Com's Software TREND MICRO PC-cillin Internet Security 2005 ( Windows )

Software TREND MICRO PC-cillin Internet Security 2005 ( Windows )

Domain Name Com's - Software : TREND MICRO PC-cillin Internet Security 2005 ( Windows )

- good features, but can't access them
I installed PC-Cillin and when I tried to do anything with the configuration interface, got the message "The Feature is still loading. Please, wait a moment and try again." I waited and waited. I rebooted, twice. Same message every time I tried to Scan or Update or View Logs, etc.

Trend Micro Tech Support said this is a known issue. They had me download a new installation package, uninstall, reinstall, etc. etc. Same problem. Waste of time.

Is it just me or have software vendors completely lost their pride?

Rating:

- awesome product
I havent had any problems with this so far. I was looking for something better then Norton and a friend recommended this to me. I am glad I listened. Norton was letting virus's in. I got my Trend Micro, uninstalled Norton, installed Trend Micro. Easy. It saved a new computer. It keeps my kids from seeing inappropriote sites, wont let an infected e-mail threw or a bad page load. The only thing I dont like is it wont let you set it up completely for Outlook Express, you need a newer, better version. They need to change that to work with all versions. I did get a $25 rebate which was more than I paid for the Trend Micro so I made a few bucks off it. Woohoo for me. Im not complaining as of yet. So far, its working wonderfully.

Rating:

- DOES NOT SUPPORT MSN!!!!!!!!!!!!!
Okay, so I have my box this software came in all cut up to get the rebate, the rebate info is sent off,everything seems fine, when I discover that there is no anti-virus interface with MSN. I was playing with the URL filter and discovered that it did not work with MSN. At the time, not knowing that the program did not support MSN, I attempted to email tech, they sent 3 emails stating they were on the case but no answer. After 2 days, I called them and spoke with a customer service rep who told me about the MSN problem and directed me to the system requirements on page 1-6 of the owner's manual, and sure enough, MSN was not listed. I really think that systems not supported by certain software should be listed before buying. I also am not pleased with Trend's tech support.

Rating:

- Buggy
I purchased as a result of a top rating by some PC magazine as I tired of the charges and bureaucracy of Norton. I had high hopes. From the beginning I had trouble. TO install I had to wait a few days to get a new registration key (the one in the package was already assigned!!). That took a few days to figure out. After that there has been ever since difficulties in getting and installing new dat files. I'm currently working over the past week on a new outbreak of troubles. My old NAV2002 may have caused the computer to slow down, but I never had problems. I doubt I'll keep this much longer. Although I must admit, I don't need to wait too long for assistance over the telephone.

Rating:

- Excellent Product
Trend Micro Internet Security Suite is the best I used to this date. Configuring the program took awhile to figure out. Once I figured out how to block all the pop ups from the program (Virus Outbreak Warnings, the updates) it works perfectly in the backround for what I need it for. According to other websites, it is rated top of the line among users plus the editors compared to the top leading Internet Security Suites (Zone Alarm, Nortin, and McAfee.) I would recommend this product to everyone! Keep up the good work Trend Micro!

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