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Software My Mail List and Address Book

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Rating: 1 out of 5 stars - YOU HAVE BEEN WARNED
I realize that my review is not about this product, but I think it is relevant to potential purchasers of Avanquest products. I do not know anything about this particular program, but have had considerable difficulty with Avanquest as detailed below.

I purchased My Ultimate Organizer 7.0 via download and subsequent key.

I am not making this up - the product displayed a message in Serbo-Croatian telling me the key had expired.

Four hours later with Technical Support and the problem is still not resolved (despite erasing the program, reinstalling, trying different keys, searching the Windows Registry, etc). It takes a full hour on hold to get a technical support representative and at the conclusion of the last session, I was told to contact Customer Service for a CD copy in the hopes that that would resolve the issue. Now Customer Service tells me Technical Support must send me the copy, although Technical Support says otherwise. I am out $30 for a program that is at this point, totally useless, and left adrift by Avanquest who has my money and refuses to help me.

I would purchase Avanquest products with extreme caution. If you have a Technical Support issue, you will have to wait a minimum of 60 minutes on hold (no 800 number), and then get fairly substandard service after that.


Rating: 5 out of 5 stars - Easy mail list program with many features.
This is the easiest program to use for keeping accurate information about each person listed in the data base. I highly recommend this software to anyone maintaining up-to-date mailing lists for organizations such as churches, reunion groups, small businesses and the like. The possibilities are endless depending on the size of the group being entered into this program.


Rating: 3 out of 5 stars - My Mail List and Addressbook Version 7.0
I thought this program would be easier to navigate than it is. I never had any problem entering the data. My problem is the address fields and getting them to print on different size envelopes. I ended up printing the User's Guide so I wouldn't have to deal with the small windows in the help guide. I think it will be a good software program but it isn't as simple as it looks. I wish I had someone to guide me through it.


Rating: 3 out of 5 stars - Problems with My Mail List 7.0
We found it very difficult to import data from the My Mail List program I had been using for years to the new one. It seems to me that like a lot of other programs we have, all the data should have been downloaded to the new one when the new one was installed.


Rating: 3 out of 5 stars - Better instructions are needed
I have had trouble getting the information in to the program. There are no instructions as to providing "Mr. and Mrs." for mail - no instructions for what some of the categories are for. If I could figure it out, I think I would like it. So far, I have entered some addresses but have not been able to use the program successfully. Wasted money? Maybe not. Maybe I just need more time to figure it out. But........ A suggestion would be for someone writing software to try to use it.


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