Domain Name Com's Software Norton Internet Security 2004

Software Norton Internet Security 2004

Domain Name Com's - Software : Norton Internet Security 2004

- No Problems...worked the first time
Great News! Everything seems to be working superbly with none of the problems so many others have reported!
I'm running XP professional on an ASUS 440BX motherboard with a PIII 1 GHz and 600 Mbytes of memory. I have the 2003 professional version of System works installed and had Internet Security 2003 installed. Live update was current, all Microsoft windows security updates were current; a system virus scan was done as well as disk optimization with Speed disk. Before I installed, I used msconfig to disable all Startup Items, hide all Microsoft Services and then Disable All the other Services remaining. I am assuming that you are an advanced enough user to understand these instructions. With the Startup Items and Services disabled, I used the install disk and followed all instructions. After doing the requested reboot, a wizard came up with various setup options; answer no to all of them, exit the wizard then use msconfig to reset all options to normal startup; restart and that's it! All my old Internet Security options were automatically sent to the 2004 upgrade. NO apparent overhead/ bandwidth CPU problems as far as I can tell.
By the way my antivirus subscription as well security definitions subscription were due to expire on 08/10/04 and my new install/expiration dates now read 08/04/05! Combine this with the fact that Symantec is offering a $30 upgrade rebate and an additional $20 rebate and that amounts to an unbeatable deal for the safety minded consumer.

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- To those who love this program...
you must either work for or are affiliated with Norton /Symantic in some way because this program is the worst bunch of garbage with the worst support system. If Norton goes under someday,its their own fault...piss off too many of us and you will all be facing the unemployment line. Symantic has become way to cocky and are ready for a fall...this program proves that. STAY AWAY!!!!!!!!

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- The firewall is not that easy to use
I've used the anti-virus system and my commputer was never infected and Norton didn't bother me by his activity. Upgraded to the with firewall system and Norton bothers me. I use a program that connects to the internet independently of the browser. After a few times of reqesting if it was OK to let the program connect, Norton announced it had learned about the program and everything was fine. But then it must have forgot and now I'm having to shut off the firewall, launch my program and then restart the firewall. Not terrible but not perfect.

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- Give me the virus anytime
Give me the virus anytime!! Isn't there a grade below 1? I bought a new machine with a trial versions of Norton virus and firewall. I then bought the NIS 2004. When I loaded the new software, the machine would not reboot into windows and kept getting a "NTLDR file missing" message. Calls to customer service and tech support gave me the response that basically translates to "tough" and "too bad". In other words, they offered not help or consideration that their software caused. Now I have to reinstall all my software and all my data is lost. Lesson learned is to back-up before any new software installation and not use a Symantec product again. Although they do speak english, their customer service is terrible!!

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- Most common tech support problem
I work as a tech support rep for an online Independent Study website. We have found that problems with Norton Internet Security software are so common that one of the first questions we ask users experiencing any problems is if they have Norton Internet Security. Their script blocking can actually comment out an entire page to block harmless scripts. The popup blocking does not allow any easy override command, and even popups that are a direct result of clicking are blocked.

Unfortunately, it seems that the only way to stop any "features" that you do not like is to disable the entire program. Symantec's support system is extremely lacking, as I've spent a total of three hours searching for an acceptable solution and waiting on hold.

Please save us tech support people (and, of course, yourselves) time. Do not purchase this product.

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