Domain Name Com's Wireless Datapilot Cell Phone Data Trasfer Suite LG USB 4400

Wireless Datapilot Cell Phone Data Trasfer Suite LG USB 4400

Domain Name Com's - Wireless : Datapilot Cell Phone Data Trasfer Suite LG USB 4400

- Stay Away!!
This is horribly written software. Difficult to install. Half the features it says it has don't even exist. No contact sync, no calendar sync. Won't recognize mp3 files. Midi conversion program sort of works but is garbage.

Rating:

- Not up-to-date, unresponsive customer support
This software suite works okay with the USB cables provided, though the UI is quite a bit clunky.

But when I got a couple new Bluetooth-equipped phones, I decided to use the Bluetooth adapter that came with DataPilot, since none of the cables were compatible. But after I paired the phones with the computer successfully, it turned out the phones were not in the list of those that the software will recognize and communicate with.

Since I bought the software about a year ago, I stupidly purchased the updated DataPilot software from the Susteen web site. I installed the update, and guess what? Those phones still aren't reachable via Bluetooth by DataPilot. These are a Samsung M300 and a Sanyo SCP-3200, not some rare, cutting edge, uncommon models. The web site assures me I could buy the USB cables for about $35 each, though.

On top of that, the Susteen web site registration page always gave me an error message when I tried to register my software purchase. I contacted customer support via the Susteen web site, and a couple days later I received a reply via e-mail for what might be a similar problem on another page. Since I had no issue with that other page, only the registration one, I wrote back to this customer support person an e-mail message clarifying what I was having trouble with and asked for advice. No reply. I re-sent the message a week or so later. Still no reply. I re-send. Again, no reply. I'm on my fourth re-send. Will they ever respond?

Rating:

- Lousy Program, Poor Support, Horrible Company!
am both an IT Technician and an Application Developer.

I purchased Data Pilot like everyone else, hoping that it would do what it boasted to do. I was disapointed with the product almost immediately.

First it would not recognize that my phone was conneccted. I had to download updates to their USB Drivers to get that to work. Granted the updates did work, but not always. Many times I would attempt to do something only to have the program not see my phone. I would have to remove and reconnect the phone, shut it off and turn it back on, stand on my head, and pick my nose at the same time to get it to work.

After getting fed up with the program I decided enough was enough. I decided to uninstall it using the standard Windows Add/Remove Programs. No luck, the computer reported back that I did not have permission to do this even though I was logged on as an Administrator with all the rights associated with it.

I contacted them through email and waited. 3 months later I contacted them again. Several months later I still didn't hear from them so I contacted them again.

That time I worded my email a bit more angrily. I finaly got an email back explaining how to manually uninstall the program. This had a lot of Registry modifications. Did it work? No, read on...

Now, almost a year later I am getting an Installer dialog box of Data Pilot trying to reinstall itself whenever I use a feature of another program that hasn't been used yet.

I'm certain that the only way to get rid of this lousy program is to rebuild my Operating System with the option of deleting and recreating the system partition.

DO NOT BUY OR INSTALL ANYTHING THAT SUSTEEN SELLS!!!

Rating:

- Rip-off
I purchased the DataPilot for my Kyocera phone but this will apply to all DataPilot products. Susteen advertises that you can upload, download and manage your cellphone contacts with this easy to use software. The software is easy to use -after you get through the installation and update maze however this product DOES NOT WORK AS ADVERTISED. After spending the money, waiting for the product and a seemingly endless series of installation/update steps, it only picked up about half of my total contacts list. When I went to the website looking for help the answer I got was equivelant to 'Oh, well. That's just the limits of the software'
Needless to say, I will not be buying any more product from Susteen.

Rating:

- Horrible Tech support
I had problems from the start with this product. After emailing tech support all they did was repeatedly quote solutions that were on their website FAQ's (which I had already tried and notified them of that in my email). They chose to ignore my subsequent emails telling them that none of their solutions worked. They kept trying to close the ticket without finding out if their solution worked for me. I have had the ticket open for a month and still no response even after sending follow-up emails to them.
Stay away from this product and anything made by Susteen!!!

page 1 of 3
1 2 3

Domain Name Registration


	Register Domain Name
	Private Domain Registration
	Domain Name Auction
	Bulk Register Domains
	Transfer Domain Name
	Bulk Transfer Domains
	Manage Domain Names
	Email Accounts

Website Creator


	Website Creator Build Your Own Website
	Website Templates
	Mobile Website Templates

Website Hosting Plans


	Hosting Plans
	Dedicated Server
	Virtual Dedicated Server
	My Server - Account Login

Secure Server Certificates


	Introduction
	Technical Documents
	Purchase Secure Server SSL Certificate

Software


	MS Office Student
	QuickBooksPro 2008
	Digital Photo Editing How To Create a Foto Album
	HTML WebPage Editors
	Top Firewalls
	Networking Software
	Internet Security
	Local Area Networks
	Security & Firewalls
	Software Downloads
	Internet Utilities
	Children's Software
	Programming

Electronics


	MP3 Players
	Camera & Photo
	Office Electronics
	Computers & Ad-On's
	Handhelds & PDA
	GPS & Navigation
	Home Automations & Security
	Compare Prices on Electronics
	Ink & Toner Finder
	Monitors & Projectors
	Internet Webcams
	Blu Ray Disc Drive

Contact Information


	Office Locations
	Customer Feedback

Domain Names Electronics Software
Manage \| Register \| Email Login

Home \| Domain Name Registration \| Software \| Electronics \| Web Certificates \| About Us \| Contact Us \| Help