Domain Name Com's Software ALSOFT DiskWarrior for OS X (Macintosh)

Software ALSOFT DiskWarrior for OS X (Macintosh)

Domain Name Com's - Software : ALSOFT DiskWarrior for OS X (Macintosh)

- Don't Purchase This Product-You Will Be Sorry!
I would not advise anyone to purchase this utility for the Mac.
1. The tech service is unacceptable. When you call, you cannot speak immediately with a tech person. You must leave a message and wait two (2) hours for a call-back.
2. After waiting two (2) hours, the tech rep was snooty and had a real attitude. He treated me as if I was mentally defective or something. He would not even give me a target date as to when the new CDs (see #4 below) would be available. He advised me to keep checking at the web site.
3. If you are unhappy with the product, you cannot get a refund. This facts screams to me that this company does not stand behind its product. Do not make the mistake that I did and buy it. (I really was a fool because, for years, I used TechTools Pro and/or Drive 10. I should not have tried something new from a company that does not value me as a customer and as a consumer.)
4. Most importantly, you CANNOT boot up from the CD (not even in version 3.0.3) on the newest iBook. This vital piece of information is not clearly stated on the Alsoft web site and is buried deep at the bottom of the page in a techno-babble yellow box. When I pointed this out to the rep, he said that he was "not going to sit here and argue semantics.'" This is not an issue of semantics, but of plainly stating how this product can be used.
5. According to this snooty tech rep, when the new CD is available, will be free except for shipping and handling costs! Now, that says nerve as a bootable CD is vital to any utility. This should be totally free for anyone who in good-faith purchased the product with the understanding that it would be totally usable on all systems.
6. If you want to do something very simple -- like opt your drives to keep your system running fast -- you must have another computer or another hard drive. You cannot boot up from the CD for the newest iBook. (I purchased mine on 9/23/05.)
If you don't have another computer or hard drive, then you are OUT OF LUCK and this product is useless.

Rating:

- Didn't do what I expected
I had a drive that was unmountable due to a mixture of corruption and a SMART-indicated failure. The hardware was accessible at the device level, but the volume was not mountable. Thus DiskWarrior wouldn't touch it, and I had to look elsewhere (Data Rescue) to recover my data.

Rating:

- did indeed "save my keester"
This is a very barebones, rather expensive product. It does not come with bells and whistles. The manual is a PDF. I didn't have trouble with the CD (and it doesn't look like a CD-R, but whatever.)

What this program does, it does extremely well. Whoever wrote it had high standards, if not much flair. It fixes your hard drive, organizes all the directory structures and speeds up boot-up and some disk access (I can indeed confirm that -- when I first ran it, my boot time dropped by a factor of three or more.) I had to buy a copy when Norton Utilities crashed my drive, and after six hours of puttering away doing its mysterious voodoo, DiskWarrior gave me my system back.

I haven't had any major crashes since the Norton one, but plenty of my colleagues have borrowed the CD to run on their own machines. As far as I can tell, DiskWarrior does a pretty damn good job even on "lost hope" machines. Basically, yeah, $100 is a lot, but the program works.

Rating:

- Worked perfectly when Norton Disk Doctor didn't
The title speaks for itself. Used on Mac OS 9.2.

Rating:

- Fixed my machine, but it needed to be run in target mode.
I had a 500mhz G3 128mb iMac. It started off with a mysteriously empty folder. When I ran the Disk Utilities, my 20 GB of info mysteriously went down to 5 GB, and Disk Utilities could not fix it.

So, in response to product recommendations on Amazon I tried this product. My first few attempts resulted without success. The "Barber Pole" froze, with a lot of activity out of my CD, none of the Hard Drive and a warning on the progress meter that speed was inhibitted due to memory. This is why I'm giving this 4 stars, as the product should modify it's minimum parameters, and suggest to people how to work around them if you fall below these parameters.

I had great success using the following steps.
1) Get another Mac operating OSX, a G5 with 512mb worked for me.
2) Connect the Good Mac and the Bad Mac via Firewire (not USB)
3) Start up the Bad Mac HOLDING DOWN THE T BUTTON. This starts the Bad Mac in "Target Mode" IE it's basically an external firewire connected hard drive.
4) You'll see a Firewire Screen saver appear
5) Start up the Good Mac off the Disk Warrior disk.
6) Find the Bad Mac's hard drive while running Disk Warrior.
7) Cross your fingers and hope for the best!

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