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Electronics Visioneer Strobe XP 450 USB Sheetfed ADF scanner (Windows)

Domain Name Com's - Electronics : Visioneer Strobe XP 450 USB Sheetfed ADF scanner (Windows)


  

Rating: 5 out of 5 stars - Visioneeer Strobe XP 450 Scanner
I recommend this scanner without qualification. It is easy to use and fast. I can't believe I waited so long to buy a scanner for my office use. I may buy a second one for home and personal uses.


Rating: 1 out of 5 stars - Be very careful
Be VERY careful when purchasing anything from Visioneer. I have owned a visioneer scanner for about 4 years, and when I upgraded my PC to Vista, was shocked to learn that Visioneer considers it "out of production" and therefore no new drivers are available. In short, I now own a boat anchor. If you think you might EVER upgrade your computer, you might be better off purchasing from a company who supports their equipment. By the way, I had to call a 900 number to find out that the product is no longer supported - I actually had to PAY to get ripped off.


Rating: 3 out of 5 stars - Great hardware, horrible support
I have used PaperPort/Visioneer scanners for close to a decade, and loved them all. For some reason, though, their code gets worse and worse and their "support" simply does not exist.
For some reason, in order to install a new scanner, you have to remove all vestiges (even hidden ones) of the prior scanner software and drivers. Forget installing TWO scanners (I have both a Visioneer flatbed and a Strobe XP 450).

Is it too much to ask to get support for an item that costs $650?


Rating: 5 out of 5 stars - EXCELLENT SCANNER
I FIRST STARTED USING VISIONEER PRODUCTS IN 1996. THIS IS A CONTINUATION OF VISIONEER'S SUCCESSFUL ATTEMPTS TO PRODUCE LOW COST GOOD LOOKING SCANNERS THAT TAKE UP LITTLE ROOM AND ARE EASY TO USE. THIS MACHINE WORKS WONDERFULLY, AND IS CLEARLY COMPATIBLE WITH ADOBE AND WORD PERFECT. IF YOU ARE USING THIS FOR YOUR LAW PRACTICE SPEND THE EXTRA DOUGH ON THE XP450. THE FEDERAL COURTS ARE GOING PAPERLESS AND THIS IS THE TOOL TO KEEP UP.

IF YOU HAVE A PROBLEM WITH THE INSTALLATION CALL THEIR TECH SUPPORT STAFF THEY ARE VERY HELPFUL. YOU MIGHT HAVE TO WAIT 10 MINUTES FOR SOMEONE TO ANSWER BUT THEY WILL GUIDE YOU THRU THE PROCESS. MY PAST PROBLEMS WITH VISIONEER PRODUCTS WAS GETTING THE COMPUTER TO FIND THE SCANNER AND THE FIX INVOLVED THE REMOVAL OF FILES FROM PREVIOUS SCANNERS.


Rating: 2 out of 5 stars - XP 450 Constantly loses Connection
I use this in a law office/buiness setting with an IBM laptop running Windows 2000. The problem is if I do not scan something for about an hour, the scanner loses its connection and you have to turn it off and back on to get it to scan. A royal pain in the you now what since the power button is on the back. I called Visioneer support and they said "That is the way it works - if you do not use it it loses connection." I think that is BS. My HP did not. If someone else has problem and a fix, let me know. Otherwise, our office just nixed buying 50 more of these since I was the test case.


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