Domain Name Com's Software Norton Personal Firewall 2003

Software Norton Personal Firewall 2003

Domain Name Com's - Software : Norton Personal Firewall 2003

- Nothing but problems with this software
I have had this product for ~ one year on my laptop and have had nothing but problems with it. I have had to install and reinstall no less than five times, had difficulties reestablishing my subscription during the install/uninstall process, and the software does not provide cable users like myself who are under constant attack a way to block intrusions without an endless number of pop-up windows asking whether or not to block or permit obvious attacks that should be blocked automatically. I have really tried to make this product work, have worked with Symantec's customer support, and have given up on this product and this company. I am evaluating other products at this time.

Rating:

- BEWARE OF ANY NORTON PRODUCT!
Do NOT buy ANY Symantec Product UNLESS YOU WILL NEVER HAVE A NEED FOR CUSTOMER SERVICE - THERE IS NONE! I have just spent 4 hours AFTER HAVING PAID for SUBSCRIPTION RENEWAL trying to get my Firewall renewal activated. After going through 15 menus on-line to try and email customer service, I was given a form. I entered the info. When I finally got an email response, it had nothing to do with my question, then told me if it didn't help, I would have to REPEAT THE ENTIRE ON-LINE Process! I then called their "Customer Service" line - PUT ON HOLD FOR 30 MINUTES! Finally had to redo renewal by phone without answer to question. This is typical of ANY NORTON PRODUCT CUSTOMER SERVICE!

Rating:

- Go slow
Although this product works well it is large and degrades the performance of most PC's. Zone Alarm Pro is faster and works just as well (if not better). Norton has lost their edge in an effort to bring a "new and improved" product to market each year.

Rating:

- Big Fat Annoying Program
I recently upgraded to this version of NPF, and my computer runs much slower ever since. There are many things I don't like about the install process, about the user interface, and I really don't think it was worth my money. There's a recommendation among these reviews to go to download.com and get some freeware. Even though I've already paid for a year's subscription to Norton's antivirus updates, I'm very tempted to through the whole thing away and try the freeware.

Rating:

- Norton Never Again
I have been loyal to Norton for almost a decade. No more.
Positive-NAV seems to be working ok (so 1 star)
Negative-the abusive activation scheme
the bundled trash programs (FIREWALL, etc.)
(deserves minus stars and circular file)
Firewall will 100% protect you from internet intrusion and infection, because it cuts you off from the internet. It is very user unfriendly, it doesn't provide adequate support (It cuts you off from the internet, the manual is useless and the ONLY source of help provided is an internet address!!!!!!!!!)
An example of the stupid controls: Scan for threats, find five, programs recommended action DELETE, then gives a choice of ALLOW (the threat becomes permanent!?!) or skip (no action this time, spend another 2 hours and get the same stupid choice later)! I restored internet access after hours of tweaking, next time I had to do it all over again, BUT my previous tweaks wouldn't always work!!! Never will I buy Norton again!!!

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