Domain Name Com's Electronics Xerox Workcentre XD105f Digital Copier and Laser Printer

Electronics Xerox Workcentre XD105f Digital Copier and Laser Printer

Domain Name Com's - Electronics : Xerox Workcentre XD105f Digital Copier and Laser Printer

- Someone out there does like this printer
I like this printer and is my only printer that I have. It works great, it prints great, and works without any problems. Sure it has had a paper jam here and there but that happens to all printers. Another reason why I love it is my room started to flood and the printer was soaked before I could remove it and start taking out the water. Dried it off, took out the wet paper and made sure no water was inside and plugged it in again and it STILL WORKS! Its old but man, if it can survive that then it is a true winner in my book.

Rating:

- Worked for a while
I got this for our small office and it worked for about a year. We were happy with the automatic paper feeder and the many other copy features. It was also nice to have the option to work as a computer printer, but we ended up never using that feature.

However, it also stopped working for us properly. Unlike the other reviews, the paper feeder still works but trying to copy directly on the glass fails. Pressing the green start button does nothing. Documentation doesn't offer any suggestions. Not going to bother with support. The other drawback we didn't realize with the document feeder was that if you want to make more than one copy, you had to feed the document through it once for each copy. That's prone to messing up the originals if you need to make a lot of copies.

So now I brought it home and use it for simple jobs that can be sent through the document feeder. It replaces a Canon copier that I've had for 19 years -- I didn't want to buy another toner cartridge for that and it was streaky. Unfortunately, the Xerox won't last that long.

Rating:

- Sorry I made this purchase
Add my name to the list of those completely frustrated with this machine. The top paper feeder has become completely useless. CONSTANT paper jams no matter what type of paper I use (even the most expensive Xerox paper jams in the top feeder).

I thought that by buying a Xerox, I would be getting a good piece of equipment. Not the case. I'm ready to trash this thing and buy a Hewlett Packard copier.

Rating:

- Not the quality you would expect from Xerox
I also regret buying one of these machines. I intentionally chose a Xerox because I thought the name meant reliability. I don't think that anymore. Despite very light use as a home copier, this machine has presented problem after problem. Paper feeding has always been sporadic. Then after two years, the plastic gear on the fuser broke. Fortunately the machine was repaired under warranty. Now however it has broken again: it won't feed paper at all from the main tray.

I went through all the diagnostic and repair steps on Xerox's Web site. When the problem persisted I contacted online support. The response? -- to simply cut and paste the same instructions. A call to telephone support was equally unhelpful, resulting only in an offer to schedule a service call for $250 minimum -- half the price of the copier. I'm more inclined to spend the money on a new one, of a different brand.

Rating:

- Too Expensive to Use, Maintain, and Repair
I bought the Xerox XD105f Digital Copier and Laser Printer two years ago. When it works, it produces clear, clean copies and it does so quickly. The auto-copy feature is helpful for big jobs and the reduction/enlarge feature is also useful. With that stated, here is the bad news. Soon after I purchased the system, the bottom paper tray stopped feeding paper. I had to use the side tray to make copies. Then the drum started to print smeary black streaks along the edge of the paper. I changed out the print cartridge, but this didn't fix the problem. And the cost of the cartridge? Oh, about $189.00. I then accessed the Xerox support web site and downloaded the instructions for cleaning the drum and inkwell. I followed the instructions - which were pretty simple - but it didn't fix the problem - it made it worse. Not only were there more streaks on the paper, the streaks contained powdery black ink that just rubbed off. Finally, the printer stopped working altogether.

I spent several hours online trying to find an authorized Xerox Repair Center in my area, but none exist. I checked the Xerox web site and sent an email to the Team Xerox folks. The answer I got back, "if my product is still under warranty, they can send a repair person out for a $250.00 service call, not including parts and tax. Or, I could get a reconditioned unit, but keep my drum, print cartridge, and power cord to use."

Does this sound like a good plan to you?

No, I didn't think so either.

I retired the Xerox 105f to the garage and immediately purchased the Hewlett-Packard Officejet 7110. Not only does it cost 30% less than the Xerox product, it does a lot more - it copies and scans in color, prints (with reduction/enlargment), and faxes. And the ink cartridges cost around $30.00. If I have a problem with the H-P, I know where I can get it fixed.

Granted, the technology has moved on since I bought the XD105f, and perhaps I cannot make a fair comparison with a new product, but if the Xd105 had performed as expected, there would besome customer loyalty here. Sorry, I decided on an H-P.

Thanks for listening.

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