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Crucial Conversations: Tools for Talking When Stakes are High

Domain Name Com's - : Crucial Conversations: Tools for Talking When Stakes are High


  


List Price: $14.95
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Binding: Kindle Edition
Dewey Decimal Number: 153.6
Format: Kindle Book
Label: McGraw-Hill
Manufacturer: McGraw-Hill
Number Of Items: 1
Number Of Pages: 256
Publication Date: March 26, 2007
Publisher: McGraw-Hill
Release Date: March 26, 2007
Sales Rank: 291
Studio: McGraw-Hill



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Editorial Review:

Product Description:
"Foreword by Stephen R. Covey, Author of The 7 Habits of Highly Effective People A PAPERBACK ORIGINAL "Most books make promises. This one delivers. These skills have not only helped us to change the culture of our company, but have also generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history."--Dain M. Hancock, President, Lockheed Martin Aeronautics A powerful, seven-step approach to handling difficult conversations with confidence and skill "Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? Crucial Conversations offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives. Based on the authors' highly popular DialogueSmart training seminars, the techniques are geared toward getting people to lower their defenses, creating mutual respect and understanding, increasing emotional safety, and encouraging freedom of expression. Among other things, readers also learn about the four main factors that characterize crucial conversations, and they get a powerful six-minute mastery technique that prepares them to work through any highimpact situation with confidence.



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Customer Reviews
Average Rating: out of 5 stars

Rating: 5 out of 5 stars - Learn to communicate better!
I read this book as an assignment for a communication class. I thoroughly enjoyed this book as it was not only easy to read but, it provided valuable insight to what goes wrong during the communication process and how one can begin to steer the process back in a productive direction. After reading this book, I was able to use the practical applications to many different conversations i.e. personal and professional relationships. It is a truly valuable tool if you have ever left a conversation ... Read More


Rating: 5 out of 5 stars - Crucial Conversations: Tools for Talking When Stakes are High
Crucial Conversations: Tools for Talking When Stakes are High

An excellent book that provides realistic examples of many of the discussions we would like to have with our loved ones, colleagues and friends and somehow cannot find the right words to do so. A good resource for anyone who wants their conversations to have a positive impact on their lives and on the lives of those with whom they want a stronger connection.


Rating: 5 out of 5 stars - Crucial Conversations
As an Executive Coach, I highly recommend Crucial Conversations. Many of my clients face the challenge of talking with their peers and/or direct reports on a daily basis. Most people don't handle those difficult conversations very well. This book gives great steps and info on how to go about treading through the difficult waters. I have purchased several copies of this book as gifts for clients. I am currently re-reading it in order to grasp and absorb the rich content.


Rating: 5 out of 5 stars - Common sense isn't really all that common
I like this book a lot. Developed for business communication it has applications for many areas of life. I found it clear, instructive, insightful and relatively free of new-age doublespeak. I work in an ER and I communicate with angry people (sometimes including myself) in emotionally-charged situations on a daily basis. I find the techniques presented in this book quite practical.

For comparison I read a few of the negative reviews. Several of them dismiss this book as "common ... Read More


Rating: 5 out of 5 stars - Best book ever
I have given this book to a number of people. It truly is a good read. Very helpful. For those of us that can be a bit timid....buy this book.


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